Replies in 8 seconds (avg) · 24/7

Every missed message is a lost job
— worth $500 to $3,000, going to your competitor

AI-powered front desk that captures, qualifies, and responds to every customer inquiry — automatically. No missed leads. No lost jobs.

Most owners don't realize they're losing jobs — they just feel like business should be busier.

Captures leads from your website, text messages, email, and more — and replies instantly.

No credit card required · Setup in 30 min · Cancel anytime

🌐 Website widget 💬 SMS 📧 Email 📱 Facebook (coming)
Most service businesses lose $3,000–$10,000/month in missed leads — without ever knowing it.
FrontdeskReply — Live Dashboard
Without FrontdeskReply
Lead received · 11:47 PM
"My AC stopped working and it's 95° outside. Can someone come today?"
No reply · Lead lost
Customer booked competitor at 8:03 AM
With FrontdeskReply
Lead received · 11:47 PM
"My AC stopped working and it's 95° outside. Can someone come today?"
AI replied in 8 seconds
AI-drafted reply · sent automatically
"My AC stopped working, it's 95 degrees, can someone come today?"
Hi Mike! We completely understand — no AC in this heat is serious. We do offer 24/7 emergency HVAC service and can absolutely help today. Give us a call at (346) 410-6022 and we'll get a tech out ASAP!
Sent in 8 seconds · 11:47 PM

Used by HVAC, plumbing, electrical & roofing companies across the US · Average reply time: 8 seconds · Industry average response time: 4 hours

240x
faster than industry avg
+23%
more booked jobs on average
"Recover just 1 missed job per month and this pays for itself"
24/7
lead capture, zero effort

See exactly how it works — in real time

This is a real simulation of how FrontDeskReply handles a live customer message.

FrontDeskReply — Live Demo ● Live
Incoming message
MH
Mike Henderson
Website widget · 11:47 PM
"My AC stopped working and it's 95 degrees outside. I have two young kids at home. Can someone come today?"
🚨 Emergency Urgency: 9/10 Booking intent
AI response pipeline
1
Message received
Webhook captured · queued for processing
2
Claude AI classifying...
Reading intent, urgency, sentiment
!
Emergency detected
SMS alert sent to owner · drafting reply
Reply sent · 8 seconds
"Hi Mike! No AC with kids at home in this heat is a real emergency. We offer 24/7 service and can get a tech out today. Please call us now at (346) 410-6022!"
Total processing time: 8.2 seconds

Trusted by home service businesses nationwide

❄️ Arctic Air HVAC
🔧 Precision Plumbing
⚡ Bright Spark Electric
🏠 Pro Roofing Solutions
🌿 GreenLeaf Landscaping

"Closed 3 jobs last week from leads that would've been missed. One of them was a full AC replacement — paid for a year of FrontDeskReply in one job."

MR
Marcus R.
HVAC Owner · Houston, TX
The problem

You're losing jobs you
don't even know about

Home service customers don't wait. If you don't reply in minutes, they move on — and you never even know they called.

78%

Go to the first responder

Nearly 8 in 10 customers hire the company that replies first — not the best reviewed or the cheapest.

62%

Inquiries happen after hours

Most customers contact service businesses in the evening and on weekends — when you're off the clock.

$0

Revenue from leads you never saw

You never see the lead that went unanswered. You just wonder why the phone isn't ringing enough.

Why most service companies
keep losing jobs

📱

You're on a job site

When a lead comes in, you're elbow-deep in someone's attic. By the time you check your phone, they've already called someone else.

🌙

It comes in after hours

62% of service inquiries arrive after 6pm or on weekends. Your competitors who reply at midnight get the job. You get voicemail.

Customers don't wait

The average customer contacts 3 businesses. The first one to reply wins. If that's not you, the job is gone — and you never even knew it existed.

FrontdeskReply fixes all three — automatically.

Set it up once and every lead gets a professional reply in seconds, regardless of what you're doing or what time it is.

Set it up once. It works forever.

Every message goes through the same intelligent system — no matter where it comes from.

01

Customer contacts you

Via your website widget, SMS, or web form. FrontdeskReply captures every message — even at 2am on a Sunday.

02

AI reads and classifies it

Claude AI understands the message, detects urgency, and pulls from your FAQs and business profile to craft a reply.

03

Reply sent in seconds

A professional, branded reply goes out in your business name — automatically or after your one-click approval.

04

You stay in control

Every conversation, every reply, every metric visible in your dashboard. Emergencies always alert you immediately.

Capture every lead

Every channel. Every message.
Zero missed leads.

Your customers don't all contact you the same way. Some text. Some fill out forms. Some message you at midnight. FrontDeskReply captures every one of them — and responds instantly.

Every message — no matter where it comes from — is handled the same way: Read → Classified → Replied to in seconds.

🌐

Website widget

Floating chat bubble on your site. One line of code to install. Customers fill out a form — reply lands in their inbox in seconds.

✓ Live now
💬

SMS / Text messages

Customers text your business number. FrontDeskReply reads it, drafts a reply, and sends it back — automatically or with your approval.

✓ Live now
📧

Email inquiries

Inbound emails get classified and replied to with the same speed and quality as every other channel. One system for everything.

✓ Live now
📱

Facebook Messenger

Coming soon — joining the platform

📸

Instagram DMs

Coming soon — on the roadmap

One system for everything

🌐 Website widget
💬 SMS / Text
📧 Email
📱 Facebook (soon)
🧠
AI Engine
Claude AI
Classify intent
Detect urgency
Draft reply
Route correctly
✓ Auto-reply sent
📋 Approval queue
🚨 Owner alerted
📊 Logged + tracked

Every message processed in under 10 seconds · Full audit trail · Always in your control

Features

Everything you need.
Nothing you don't.

Replies in under 10 seconds

While competitors take hours, your customers hear back instantly — day or night, weekends included.

🧠

Uses your actual business info

Hours, pricing, service areas, FAQs — all pulled from your settings. Replies sound like you wrote them.

🚨

Emergency escalation

Gas leaks, flooding, dangerous electrical — urgent messages skip the AI and text you immediately.

📊

Analytics that show your ROI

See leads captured, response times, auto-handle rate, and what customers ask most — all in one dashboard.

Approval queue for sensitive messages

Quotes, complaints, and bookings wait for your approval. You click once and the reply goes out.

🔌

Widget installs in 2 minutes

Paste one line of code into your website. The floating chat bubble is live immediately — no developer needed.

Real scenarios

What your customers are sending right now

These are real message types home service businesses receive every day. FrontdeskReply handles all of them — instantly.

Customer message · 11:47 PM
"My AC stopped working and it's 95 degrees outside. Can someone come today? I have two young kids at home."
Emergency · Urgent · Booking request
AI reply · 11:47:08 PM (8 seconds later)
"Hi! We completely understand — no AC with little ones at home is serious. We offer 24/7 emergency service and can absolutely help today. Please call us at (346) 410-6022 and we'll dispatch a tech immediately!"
✓ Emergency detected · Owner alerted · Reply sent
Customer message · 8:23 PM Saturday
"Hi, I'm interested in getting a quote for a full AC unit replacement. My unit is 15 years old and keeps breaking down."
Quote request · High value lead
AI reply · 8:23:11 PM (11 seconds later)
"Hi! A 15-year-old unit that keeps breaking down is definitely a good candidate for replacement — great timing to explore options. We offer free estimates for equipment replacement. Call us at (346) 410-6022 to schedule yours!"
✓ Added to approval queue · Awaiting owner review
Customer message · 2:14 AM Sunday
"What are your business hours and do you offer free estimates? Also do you service the Katy TX area?"
FAQ · General inquiry · Auto-handled
AI reply · 2:14:06 AM (6 seconds later)
"Hi! We're open Mon–Fri 8am–6pm and Sat 9am–3pm. Yes, we offer free estimates for equipment replacement! And yes — we absolutely service Katy and surrounding areas. Give us a call at (346) 410-6022!"
✓ Auto-sent · No approval needed · Owner sleeping
Start capturing more jobs today (takes 2 minutes) →

14-day free trial · No credit card · Setup in 30 minutes

This isn't a chatbot.
It's your front desk.

Most AI tools send generic, keyword-triggered replies that frustrate customers. FrontDeskReply actually understands what the customer wants — and handles it the right way every time.

You don't have to sit by your phone anymore.

📋
Booking request
→ Added to your approval queue
🚨
Emergency message
→ You get an SMS alert instantly
💬
Simple question / FAQ
→ Auto-answered in seconds
💰
Quote request
→ Held for your approval

Professional replies that look like you wrote them

Branded with your business name. Personalized with the customer's name. Powered by your own FAQs and business info.

Replies from your business name, not a generic address
Phone number, hours, and service area included automatically
FAQ answers pulled from your knowledge base
Sent from [email protected] on your behalf
Emergency handling

Emergency messages
never get missed

Gas leaks. No AC in 100° heat. Flooding at 2am. FrontDeskReply detects urgency automatically — and alerts you the moment it arrives.

No waiting. No missed emergencies. No liability.

🔍
Automatic urgency detection
Claude AI reads every message for danger signals — gas, flooding, electrical, extreme heat — regardless of how it's worded.
📲
Instant SMS alert to you
The moment an emergency is detected, you get a text — no matter what time it is. You're always in the loop.
🚫
Never auto-sent
Emergency messages are hardcoded to always require your personal response. The AI never handles a crisis alone.
8s
Average reply time
100%
Lead response rate
24/7
After-hours coverage
30min
Average setup time

Most owners underestimate this number by 2–3x.

How much are you losing
every month?

Adjust the numbers below to see your real cost of slow responses.

5 30 100
$200 $800 $3,000
<1hr 4 hrs 8+ hrs
Estimated monthly revenue lost
$4,800
Based on ~6 lost jobs/month at your response time
FrontdeskReply cost
$149/mo
Your net recovery
$4,651/mo
Stop losing money — start free trial

No credit card required · Setup in 30 minutes

Why FrontDeskReply

We're not just faster.
We're in a different league.

Feature FrontDeskReply Chatbots / Auto-replies No Software
Response time 8 seconds 2–6 hours Next day (maybe)
After-hours coverage 24/7 ✓ Limited ✗ None
Lead response rate 100% ~60–70% ~40%
Emergency escalation SMS alert ✓ Varies ✗ None
Sounds like your business Yes — your FAQs ✓ Generic templates You write it
Monthly revenue lost
Monthly revenue lost$0 lost$3k–$10k/monthUnknown
Multi-channel capture
Multi-channel captureWeb + SMS + Email ✓✗ Web only✗ None
Understands intent (not keywords)Claude AI ✓✗ Keyword triggers✗ None
Starting price $79/mo $300–$500/mo $0 (costs you jobs)
What businesses say

Real results for real service businesses

★★★★★

"I used to lose leads every weekend. Now FrontdeskReply handles them while I'm on job sites. Booked three new AC installs in the first week alone."

MR
Marcus R.
Cool Breeze HVAC · Houston, TX
★★★★★

"The replies sound exactly like my team wrote them. Customers don't even know it's AI. My response rate went from 40% to 100% overnight."

JL
Jennifer L.
Precision Plumbing · Austin, TX
★★★★★

"Setup took 20 minutes. The widget went live on my website, I added my FAQs, and it's been on autopilot ever since. Best $149 I spend every month."

DK
Derek K.
Bright Spark Electric · Dallas, TX

"What if the AI says
the wrong thing?"

It's the first thing every business owner asks. Here's the honest answer.

🧠

It uses YOUR information

Claude AI pulls from your business profile, hours, service areas, and your own FAQ answers. It doesn't make things up — it only says what you've told it.

You approve before it sends

On the Starter plan, every reply waits in your approval queue. One click to send, one click to edit, one click to dismiss. You're always the last line of defense.

🚫

Risky messages never auto-send

Complaints, quotes, billing questions, and emergencies are hardcoded to always go to your queue — regardless of your settings. No AI sends a response to an angry customer without you.

📊

Every reply is logged forever

Every message received, every reply sent, every action taken is stored in your dashboard with full audit trail. Nothing happens in the dark.

💡

Bottom line: FrontDeskReply is designed to make you look good, not embarrass you. If it's ever unsure, it holds the message for your review. The AI errs on the side of caution — always.

Simple, transparent pricing

14-day free trial on all plans · No credit card required · Cancel anytime

Recover just 1 missed job per month and this pays for itself

Most customers recover their first missed job within 7 days

Starter
Perfect for getting started
$79/mo
300 conversations/month
  • Web form + chat widget
  • AI draft responses
  • Approval queue
  • Email & SMS replies
  • Basic analytics
  • Emergency escalation alerts
Start free trial
Pro
For high-volume operations
$299/mo
Unlimited conversations
  • Everything in Growth
  • API access
  • Multi-location support
  • Custom integrations
  • Dedicated onboarding
  • White-glove setup
Book a demo

If this doesn't pay for itself in 30 days, cancel. No questions asked.

Common questions

Does it really sound like my business?
+
Yes — FrontdeskReply uses your business name, phone number, hours, service areas, and your own FAQ answers when drafting replies. You can also set the tone to match your brand. Customers regularly don't realize the reply came from AI.
What happens with emergencies?
+
Emergencies never get auto-replied. If Claude detects an urgent situation — gas leak, flooding, dangerous electrical — it immediately sends you an SMS alert and holds the message for your personal response. The same goes for complaints, billing disputes, and requests to speak to an owner.
Do I have to approve every reply?
+
On the Starter plan, yes — every reply goes to your approval queue first. On Growth and Pro, you can turn on auto-send for safe message types like FAQs and general inquiries. Quote requests, bookings, and complaints always wait for your approval regardless of plan.
How long does setup take?
+
Most businesses are fully set up in under 30 minutes. You create your account, fill in your business profile, add a few FAQs, and paste one line of code into your website. Pro plan clients get white-glove setup included.
What types of businesses does this work for?
+
Any service business that gets inbound inquiries — HVAC, plumbing, electrical, roofing, landscaping, cleaning, pest control, auto repair, and more. If customers contact you to request quotes, book appointments, or ask questions, FrontdeskReply handles the first response.
Can I cancel anytime?
+
Yes. No long-term contracts, no cancellation fees. Cancel anytime from your billing page — your plan stays active until the end of the current billing period.

Zero risk to get started

No contracts
Cancel anytime
Setup in 30 minutes
14-day free trial
No credit card needed

Never lose another job
because you replied too late

Join service businesses who reply in seconds, not hours. 14-day free trial — no credit card needed.

Start capturing missed leads in 2 minutes Book a 15-min demo

Setup in 30 minutes · Used by HVAC, plumbing, electrical & roofing companies